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Credit Controller

Over a month ago - Leeds , Yorkshire and The Humber, England Website -

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Mortgage Services
Head Office - City Exchange Site
Contract Type:
Hours per week:
Vacancy Working Pattern:
Flexible working contract - 8am - 8pm Monday - Thursday with 1 hour for lunch. 8am - 5.30pm Friday with 1 hour for lunch and 9am - 12.30 Saturday

Leeds Building Society is the UK’s fifth largest building society. Since inception in 1845 Leeds Building Society has consistently performed demonstrating strong growth and profitability.

Members’ interests really do come first at the Society and have done so for 140 years. The vision is ‘to be Britain’s most successful building society’. In summary this will mean ‘Best for Members, Best for Business and Best for Colleagues’ which will enable Leeds Building Society to set itself apart from its competitors.

Reporting to the Team Manager, the role of Credit Controller will support our ambitious strategy. The Credit Controller will be responsible for contacting customers who are in arrears with their residential mortgage through a combination of telephone calls and letters.

The department is seeking an individual with sufficient potential who can make a suitable, sustainable arrangement to pay that takes full account of the customer’s circumstances. Where an arrangement cannot be made or is broken or forbearance options have been exhausted then the job holder must escalate the case to management in a timely manner prior to commencing legal action.

We are looking for a Credit Controller with at least three years’ experience in a similar role. You must be able to demonstrate their ability to communicate effectively both verbally and in writing

This is an exciting opportunity to operate as part of a dynamic, high calibre team where you really have the power to make a difference. Leeds Building Society is in an enviable position; well capitalised and strongly profitable, it is small enough to be fleet of foot, and fun, but big enough to have a well-developed infrastructure and be a recognised market player.